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Technology, Techniques and Best Practices

Report: Predictive Coding Replaces Sanctions as the Big News in E-Discovery

For the last several years, year-end reports on e-discovery have highlighted sanctions as the lead headline. (For examples from this blog, see Report: Sanction Requests Rise But Awards Hold Steady for 2011 and E-Discovery Sanctions Reach an All-Time High, Survey Finds.) For 2012, however, a different story took the lead spot — the rise of predictive coding.

Such is the conclusion of the 2012 Year-End Electronic Discovery and Information Law Update published by the law firm Gibson Dunn.

In our prior electronic discovery mid-year and year-end reports, the lead story was sanctions, as numerous decisions imposing onerous penalties for real or perceived e-discovery failures caught the attention of the legal community. By contrast, 2012 was the year of predictive coding, and of meaningful rules reform becoming an important step closer.

What made predictive coding the story of 2012, says the report, were the several court decisions that discussed and even endorsed it.

In the absence of judicial approval, many litigants were unwilling to use this technology. That may well change now, following several decisions approving review methodologies involving predictive coding.

Of course, the increasing acceptance of predictive coding and other forms of technology-assisted review was not the only big e-discovery story last year. Among others cited by Gibson Dunn in its report were:

  • Proposed amendments to the Federal Rules of Civil Procedure that would limit the most serious sanctions for failures to preserve to cases where the court finds that the failure was willful or in bad faith, or that it “irreparably deprived a party of any meaningful opportunity to present a claim or defense.”
  • The rise of international e-discovery and the corollary need to deal with foreign data protection and privacy law.  ”Foreign data protection and privacy laws have become pervasive and foreign data protection authorities more active in their enforcement of such laws,” says the report.
  • The European Commission’s proposal to replace the 27 data protection laws of the EU member states with a single data privacy regulation — a proposal that has good news and bad news for companies, according to the report.

Sanctions awarded by type and percentage of cases where sanctions granted

Even though the sanctions story is no longer the lead in Gibson Dunn’s year-end report, it is by no means gone away. However, rather than focus on punitive sanctions, courts have shifted towards pragmatic solutions.

“Decisions have increasingly noted that remedial monetary sanctions, as well as other measures such as reopening discovery and hiring forensic analysts to search for spoliated data, are generally fairer and better at making the aggrieved party whole than punitive sanctions such as a default judgment,” the report says.

An area that gained increasing attention in 2012 among e-discovery professionals and courts is the discoverability of social networking information, the report finds.  Courts increasingly face difficult questions about the extent to which parties are required to preserve social media and about whether changes to social media sites constitute spoliation. “One court this year even required a defendant in a trademark infringement case to recreate a Facebook page as it had previously existed, so that the Facebook page showed plaintiff in a photo that displayed ‘infringing trade dress,’” the report explains.

Additional key issues from 2012 identified by the report are:

  • Parties’ preservation obligations in advance of and at the outset of litigation.
  • The scope and meaning of “cooperation” in e-discovery, consistent with the Cooperation Proclamation of The Sedona Conference.
  • The emergence of proportionality as an increasingly important concept in e-discovery.
  • The continued lack of clarity from the courts about what constitutes reasonable efforts to prevent the disclosure of privileged information.
  • Greater emphasis by courts on the government’s e-discovery obligations and a greater willingness to sanction the government for failure to live up to those obligations.

The full Gibson Dunn year-end report is available on the website and in PDF format.

Conference: Electronic Discovery for the Small and Medium Case

Conferences and training programs about e-discovery tend to focus on big cases, big firms and big enterprise clients. This is understandable, given that the more electronically stored information there is at issue in a case, the more challenging are the discovery issues and the greater is the need for sophisticated technology to help tackle them. But lawyers in small and medium firms are no less likely to face e-discovery challenges — and for them the costs and learning curve associated with e-discovery can be an even greater hurdle.

Given this, it is noteworthy that the University of Florida Levin College of Law and The Electronic Discovery Reference Model are cosponsoring a first-of-its-kind conference, Electronic Discovery for the Small and Medium Case, April 4-5 in Gainesville, Fla.  Here is the summary from the conference website:

The Conference will focus on solutions to the difficulties, issues, and decisions that attorneys face in competently and cost-effectively handling e-discovery in small and medium cases. The Conference will feature demonstrations of a new generation of right-sized e-discovery software and tools for each phase of the e-discovery process and include starter e-discovery toolkits for each in-person attendee.

Notably, the entire conference will be streamed online in real time. You can either attend live for a registration fee of $199 or attend via the stream for $99.

The co-chairs of the conference — Quarles & Brady partner William Hamilton and EDRM c0-founder George Socha — have put together a great program and roster of speakers (including Catalyst’s CEO John Tredennick).

In addition to presenting this conference, the University of Florida also recently launched The UF Law E-Discovery Project. The project is a multidisciplinary endeavor to support the civil litigation process through e-discovery law courses, research, the development of information retrieval method and tools, and offering e-discovery skills training for practicing attorneys and litigation support professionals. Bill Hamilton has been named the project’s executive director.

Companies Making Greater Use of TAR and the Cloud, Litigation Survey Finds

For the ninth successive year, the law firm Fulbright & Jaworski has just published its Annual Litigation Trends Survey of corporate counsel in the United States, the United Kingdom and other countries. As in prior years, the survey provides a revealing overview of corporate litigation trends in a variety of areas, including e-discovery.

With regard to one of the hottest topics in e-discovery, technology-assisted review, the survey found that 35% of companies use TAR for at least some of their matters. The greatest use of TAR is among U.S. companies, where 40% say they use it. By comparison, only 23% of U.K. companies use TAR.

As you might expect, the use of TAR rises with the size of the company, the survey found. Of larger companies, 43% use it, compared to 32% of mid-sized companies and 23% of smaller companies.

It would appear from the survey that TAR is sticky. Of those companies that use TAR, 21% say they use it in 100% of their matters and 51% say they use it for at least half of their matters.

Cloud Computing is Up

Corporate counsel report an increase in the use of cloud computing, up from 28% a year ago to 36% this year. The rate of increase is consistent across companies of all sizes, but cloud computing is most common among companies in certain industries, particularly technology/communications (68%), financial services (52%), retail/wholesale (41%) and manufacturing (38%).

Among the companies that use cloud computing, 32% have had to preserve or collect data from the cloud in connection with actual or threatened disputes or investigations, the survey found. That is fewer companies than in the 2011 survey, when 40% had preserved or collected data from the cloud. Collection from the cloud actually rose in the U.S. this year, but the overall percentage dropped due to declines in the U.K. and other countries.

Other E-Discovery Findings

Another finding that is reflective of the times is that significantly more companies have had to preserve or collect data from an employee mobile device this year. Overall, those answering yes to this question rose from 32% in 2011 to 41% this year. In just the U.S., the “yes” responses rose from 30% in 2011 to 41% this year.

A large majority of companies, 69%, rely on self-preservation to fulfill their obligations in legal disputes or investigations, the survey found. The larger the company, the more likely it is to use self-preservation. Also, U.S. companies are more likely to use self-preservation than are those in the U.K. or elsewhere.

Survey Demographics

The survey was conducted for Fulbright in 2012 by Greenwood Associates, a business research firm in Houston. It reflects information collected from 392 in-house attorneys, of whom 82% were general counsel and 14% were heads of litigation. Seventy percent of all respondents were located in the U.S., 26% in the U.K. and 4% in other countries.

The companies represented in the survey were split roughly 50/50 between public and private. They were of all sizes: 49% were larger companies (with gross revenues of $1 billion or more), 31% were mid-sized (gross revenues of $100 million to $999 million), and 20% were smaller (gross revenues of less than $100 million).

The full survey results can be downloaded from Fulbright & Jaworski.

Article: Predictive Coding Helps Companies Reduce Discovery Costs

Computer Technology Review has published an article by John Tredennick, Catalyst’s founder and CEO, “Predictive Coding Helps Companies Reduce Discovery Costs.” In it, John discusses how recent court decisions have opened the door to wider use of technology-assisted review to cut costs in document discovery.

In particular, he focuses on Magistrate Judge Andrew J. Peck’s 2012 decision, Da Silva Moore v. Publicis Groupe, writing:

Without doubt, Judge Peck ushered in the next generation of e-discovery search and review. In the months since his decision, the business world has shown a heightened interest in predictive coding. Other judges have picked up the mantle and considered its use in their cases. Industry vendors have scrambled to add predictive coding to their product rosters.

As important as was the ruling’s outcome, so too was its reasoning. For business leaders, IT professionals and in-house lawyers, the opinion provides a primer on the reasons for using predictive coding and the processes underlying it.

From there, John goes on to explain how predictive coding works and how it is used in e-discovery. In the end, he concludes:

For business leaders, the significance of Judge Peck’s ruling is its seal of approval for predictive coding technology. That should lead to its wider acceptance and use. With data volumes increasing dramatically, predictive coding is the best weapon businesses have to cut the cost and time of review. In their battle to conquer big data, that is a significant victory.

Read the full article at Computer Technology Review.

Catalyst Participates in EDI-Oracle Computer Assisted Review Study

Anyone who attended the recent LegalTech show in New York can attest to the fact that there is no shortage of e-discovery vendors offering some form of technology assisted review. In fact, Catalyst unveiled its own predictive-ranking tool, Insight Predict, at LegalTech.

However, for e-discovery professionals, there is a scarcity of independent metrics by which they can evaluate the quality and costs of these various TAR tools against manual review. For that reason, the non-profit Electronic Discovery Institute (EDI) has launched the EDI Oracle computer Assisted Review Study, which will evaluate multiple human and technology-assisted analysis systems for responding to discovery in litigation.

Catalyst is one of dozens of companies that EDI has invited to participate in the study. The goal of the study, as described in EDI’s announcement, is to obtain an unbiased assessment of technology to help the legal community navigate the computer assisted review process.

The study will provide independently reviewed metrics on the quality and costs of various technology assisted review solutions compared to manual review. The results of the study could potentially speed up the acceptance of technology assisted review methodologies by courts and by corporations.

Members of Oracle’s legal team are participating in the study, in collaboration with chief scientists Peter Glynn and Gerd Infanger from Stanford University. Patrick Oot, co-founder of EDI, is the project’s editor-in-chief.

“This sort of research is what started the non-profit in its quest for technology education in the legal sector,” Oot said in the announcement. “It has taken almost two years for the Oracle-EDI team to find the right scientists, participants, and protocol to make this incredibly complicated undertaking a success.”

As the study moves forward, you will be able to follow its status via Twitter using the hashtag #EDIOracleStudy.

 

ASU-Arkfeld eDiscovery and Digital Evidence Conference

Two jurists who have been trailblazers in e-discovery law will be the keynote speakers at a March 13-15 conference focusing on the practical and cutting-edge issues in the discovery and admission of electronic information.

U.S. District Judge Paul Grimm and U.S. Magistrate Judge John Facciola are among a roster of leading judges, lawyers and consultants, who will speak at the event, which is being presented by the Center for Law, Science & Innovation at the Sandra Day O’Connor College of Law, in collaboration with Michael Arkfeld, director of the ASU-Arkfeld eDiscovery Program.

Catalyst is a sponsor of this conference, where the sessions will include:

  • Access to Justice: Is Digital Information the Solution or the Problem?
  • Litigation Holds: Know When to (Litigation) Hold ‘Em, Know When to Fold ‘Em.
  • Pulling the Curtain Back: A Detailed Look at eDiscovery Project Management.
  • Around the World: Data Privacy Considerations for Global eDiscovery.
  • “What We Have Here is a Failure to Communicate:” Meet and Confer Essentials.
  • Tossing Bills in the Fountain: eDiscovery Economics.
  • Information Governance: Controlling the Overgrowth of Data.

The conference takes place at the Sandra Day O’Connor College of Law in Tempe, Ariz. Early-bird registration is available until Feb. 28 for $549. Discounted registration is available for ASU Law alumni, government employees, non-attorneys and students.

The full schedule and roster of speakers can be seen at the conference website.

Florida Legal Ethics Opinion Clears Way for Cloud Computing

Florida has become the latest state to weigh in on the legal ethics of cloud computing, joining other states that have done so in concluding that lawyers may ethically use cloud computing, provided they exercise due diligence to ensure that the cloud provider maintains adequate safeguards to protect the confidentiality and security of client information.

The Professional Ethics Committee of the The Florida Bar issued the proposed opinion (Proposed Advisory Opinion 12-3) Jan. 25. The committee concluded:

[L]awyers may use cloud computing if they take reasonable precautions to ensure that confidentiality of client information is maintained. The lawyer should research the service provider to be used, should ensure that the service provider maintains adequate security, should ensure that the lawyer has adequate access to the information stored remotely, and should consider backing up the data elsewhere as a precaution.

(This blog has frequently covered the legal ethics of cloud computing. For our other posts on this topic, click here.)

For lawyers, the primary concern about cloud computing is confidentiality, the committee explained. “A lawyer has the obligation to ensure that confidentiality of information is maintained by nonlawyers under the lawyer’s supervision, including nonlawyers that are third parties used by the lawyer in the provision of legal services.”

The committee noted that other states that have addressed the issue of cloud computing have generally determined that lawyers may ethically use cloud services as long as they take reasonable steps. The committee said that it agrees with these other states’ opinions.

Regarding the steps a lawyer should take to research a cloud provider, the committee endorsed the recommendations suggested by New York State Bar Ethics Opinion 842, which included:

  • Ensure that the online data storage provider has an enforceable obligation to preserve confidentiality and security, and that the provider will notify the lawyer if served with process requiring the production of client information.
  • Investigate the online data storage provider’s security measures, policies, recoverability methods, and other procedures to determine if they are adequate under the circumstances.
  • Employ available technology to guard against reasonably foreseeable attempts to infiltrate the data that is stored.

The Florida committee also cited Iowa Ethics Opinion 11-01 as being of particular practical assistance to lawyers facing this issue.

As suggested by the Iowa opinion, lawyers must be able to access the lawyer’s own information without limit, others should not be able to access the information, but lawyers must be able to provide limited access to third parties to specific information, yet must be able to restrict their access to only that information. Iowa Ethics Opinion 11-01 also recommends considering the reputation of the service provider to be used, its location, its user agreement and whether it chooses the law or forum in which any dispute will be decided, whether it limits the service provider’s liability, whether the service provider retains the information in the event the lawyer terminates the relationship with the service provider, what access the lawyer has to the data on termination of the relationship with the service provider, and whether the agreement creates “any proprietary or user rights” over the data the lawyer stores with the service provider.

In addition, the Florida committee agreed with Iowa’s suggestion that a lawyer determine whether the information is password protected, whether the information is encrypted, and whether the lawyer will have the ability to further encrypt the information if additional security measures are required because of the special nature of a particular matter or piece of information.

Under the Florida Bar’s rules, members of the bar will now be invited to submit comments on the proposed opinion. When the committee next meets on June 28, it will consider any comments it has received. Anyone wishing to submit comments should direct them to Elizabeth Clark Tarbert, Ethics Counsel, The Florida Bar, 651 E. Jefferson Street, Tallahassee 32399-2300.

Survey of GC and CIOs Predicts a Major Role for Predictive Technology

Increasingly in legal matters involving large enterprises, decisions about e-discovery technology are driven not by litigators, but by general counsel and chief information officers. Now, a survey published this week offers insights into how GCs and CIOs view predictive technology.

The survey’s key finding might come as a surprise to some: The vast majority of both GCs (85%) and CIOs (90%) believe that predictive technology will play a major role in increasing litigation-related worker productivity and reducing the overall cost of e-discovery.

The survey of GCs and CIOs at the Global 250 was conducted in December and January by the eDiscovery Solutions Group (eDSG), which published preliminary results earlier this week. More than half of those polled participated in the survey, the full results of which will be published in the spring.

Other highlights of the survey:

  • 80% of GCs believe predictive technology could be valuable throughout the e-discovery lifecycle.
  • 75% of GCs say that predictive technology vendors do not do a good job of differentiating their products.
  • 66% of GCs think that predictive technology would be key to enabling e-discovery to be brought in-house.

Only 15% of general counsel believe that predictive technology is not ready for the main legal-processing market, the survey found.

You can read more of the preliminary results at eDiscoveryTimes. eDSG describes itself as an international thought leader and global provider of market intelligence, advisory services and information management consulting specializing in information governance, e-discovery and advanced cloud computing.

Video: Catalyst CEO John Tredennick Interviewed at LegalTech

In order to manage Big Data, you need big infrastructure, and the only way to achieve that is through the cloud, Catalyst CEO John Tredennick tells LXBN reporter Colin O’Keefe in an interview recorded last week at LegalTech New York. Watch the full interview below.

Law Technology News Features Catalyst’s New ‘Insight Predict’

Those attending LegalTech New York this week can expect to see some new approaches to predictive coding, writes Law Technology News reporter Evan Koblentz in his article, LegalTech to Debut Novel ‘Predictive Coding’ Strategies. Featured prominently in Koblentz’s article is Insight Predict, a new tool for technology-assisted review that Catalyst is introducing at LegalTech.

In his report, Koblentz writes:

[A]t the show, Catalyst will introduce its own predictive coding system, calling Insight Predict. “It’s probably as different as you can get,” and is based on query technology developed in a joint venture between Japan’s Fuji and Norwalk, Conn.-based Xerox Corp., CEO John Tredennick said.

“The system’s built in a big cloud, where we’re ranking all your millions of documents, every time,” said Tredennick, who revealed the project in August. “Some other systems use 10,000 documents and call that representative, which we question,” he continued. “The whole key is we can do this against any volume of documents quickly, and you just can’t with the appliances.”

Read the full article at Law.com.