Catalyst News
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caseSHARE Delivers Cross-Enterprise Claims Management System to Multi-Billion Life and Health Care Insurer
News 2005
Denver Colorado--May 25, 2005--Catalyst Repository Systems today announced that it has delivered a cross-enterprise claim management system to a multi-billion dollar life and health insurer based in the U.S. The system will replace our client's existing enterprise system and allow corporate legal to collaborate seamlessly with outside counsel spread across the country. The system is designed to manage approximately 60,000 claims nationwide.
"This represents a natural extension of our Catalyst platform," explained CEO John Tredennick. "In the past our large insurance clients have used the platform to manage billion-dollar cases, asbestos and silica mass-tort cases, and even company litigation. This time our client asked us to step up and replace their entire claim-management system on a hosted basis. We felt it was a natural extension of our existing functionality and a small step for the platform itself." The system provides a wide range of functionality, going far beyond the product it replaced, developed over a decade ago. Using a Web browser, client representatives can access claim information and documents in seconds, seeing key pleadings, calendar, contacts, tasks and approximately 75 fields relating to the claim itself. The claims page pulls together information regarding subject of the claim, member financial information, litigation history, budget and billing expenses. The new system is cross-enterprise from the ground up, which means connecting the thousands of law firms who represent our client is a simple matter. Rather than fax, overnight or email pleadings and other documents, outside counsel can simply upload them into the system. Instantly, the documents are available to client employees as well as outside counsel, which eliminates duplicative filing and provides worldwide access to key documents. Add the fact that everyone can now search the files and you have the makings of serious productivity improvements. The system also allows outside counsel to upload bills in electronic format for review by the client. "Using Catalyst Review work flow capabilities," explained CTO Larry Barela, "we were able to model our client's review work flow processes and automate the entire process. Billing review can move forward more quickly, which is beneficial to outside counsel, and will less effort for the client. It's a win for both sides. We also added a timekeeping module so that our client's employees could record time spent with each file." One key addition from the client's standpoint was a full-featured report writer. The enterprise system being replaced had a report writer but it was complicated to use. With only one employee knowing how to run it, you had to stand in line to get your reports run. The new system is Web based, simple to use, and allows you to present claim information in a variety of ways, with grouping and subtotals as needed. Report training can be accomplished in minutes, which means everyone in the legal department can now generate reports for their claims. "The new Catalyst Claim Manager implementation is being tested with an eye toward rolling it out to production in early July," noted Catalyst CTO Larry Barela. "We will be excited to see it in action and know that our client feels the same way." View this release in Acrobat PDF format. About Catalyst SystemsCatalyst provides secure content repository and collaboration applications that help cross-enterprise teams work together seamlessly to manage large document populations and complex matters. Oracle-based and delivered "On Demand," the systems offer a compelling alternative to enterprise software, particularly in cross-enterprise situations. Benefits include rapid deployment, world-class security, serious cost savings and minimal management. Clients and users include 50+ organizations from Catalyst's three target markets: legal, corporate and insurance. The Catalyst repository holds over 80 million pages of documents for almost 7,000 registered users. Contacts: John C. Tredennick General info:
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